If You Attempt a Refund

[lucky3809]

An easy solution in getting your money back, is to report to your credit card/bank that someone took money off your card without permission and dispute the action on your account. Your bank will refund you the money! Paypal and mccodes will have to somewhat pay the bank. Ive done this route before with another company. That had same refund policy. Got to go above both and go to the top of the problem and speak to the card bank. Don't mess around and waste time with paypal and mccodes.

Edited June 28, 2011 by lucky3809

[Kieran-R]

I think you guys are all just looking for an excuse to get a refund because you now feel that you dont need the redux codes. Honestly, MCCodes may not be the best at handling things, but they have sorted all of the bugs which they have been made aware off. Even when looking at the bugs, how an you honestly justify a full refund for bugs as simple as that? The bugs which was mentioned could be fixed with ease, and in a very short amount of time.

Now stop trying to bash MCCodes just because you have reaslised that you no longer want the engine after you purchased it.

PS: Also, if you think PayPal are going to refund you for something as small as this, then... lol.

[bocco83]

I think more people are pissed about the "out of box game" which to me means 100% flawless and is 100% as it is. Till you code your own or other people, after that it is up to you to make sure each script is secure.

So needless to say I agree with some things, but you people really need to stop bitching. Secure the damn game it is possible. There is a lot of forums with codes to do it.

[a_bertrand]

I shall add just one thing: 100% out of the box means a game you buy to play for yourself, not a game engine which should host other players. So if you expect to have a full functioning and UNIQUE game for that price you are simply a fool.

[rulerofzu]

I think you guys are all just looking for an excuse to get a refund because you now feel that you dont need the redux codes. Honestly, MCCodes may not be the best at handling things, but they have sorted all of the bugs which they have been made aware off. Even when looking at the bugs, how an you honestly justify a full refund for bugs as simple as that? The bugs which was mentioned could be fixed with ease, and in a very short amount of time.

Now stop trying to bash MCCodes just because you have reaslised that you no longer want the engine after you purchased it.

PS: Also, if you think PayPal are going to refund you for something as small as this, then... lol.

That would be relevant if you knew the exact reason why someone purchased the engine. Personally I bought it to be nosey and help others here. I have no intention of using it. Never had any intention of using it and also I am not interested in getting a refund but I do know how people should protect themselves against purchases which I pointed out. A refund should be available according to the law. Regardless.

As for the bugs. They shouldnt be there for something you pay for. If it was free as stated for lite then sure you take your chances even then its a matter of personal pride would you release something bug ridden? I wouldnt

[chicka]

I shall add just one thing: 100% out of the box means a game you buy to play for yourself, not a game engine which should host other players. So if you expect to have a full functioning and UNIQUE game for that price you are simply a fool.

I could not disagree with you more.. 100% out of the box means no matter what it is, weather it be single player game, multi player game means it works FLAWLESS! Now, knowing that its mccodes we expect it to have bugs how ever as a paying customer you also expect the bugs to be fixed in a timely manor. For some its taken weeks on end to fix minor issues.

It took this thread for something to be done about it.. Now that mccodes looks even worse than what it already did they are going to have to work twice as hard to rebuild a good reputation.

[W3Theory || Peter]

I am not a big fan of mccocdes myself, however a_bertrand does have a point on how it's only 100$ for the whole thing which to me is very low to what you get. Now if they fixed and made it sure it was 100% secured and no bugs, then they should raise the price. So I feel like people need to see what they get for how much they are paying is very reasonable. The problem is most the people who purchase don't know how to program and get upset when it comes to small issues.

[Cronus]

All of you trying to get refunds are wasting your own time. Paypal will NEVER (I repeat, NEVER) give you a refund for this item.

It is a digital good, which they know nothing about, and the paypal terms do not cover digital goods, plain and simple.

Complain as much as you want but unless you manage to get thousands(literally) of people needing refunds it will never happen.

And MCCodes paypal will certainly not be shut down, they've been loyal merchants to paypal for the past decade almost now.

MCCodes 2.0.3 is the most secure version of mccodes I've seen and I am actually quite pleased with it.

Redux should just be used to steal some of the features and import it into your already-functioning 2.0.3 game.

It's really not that hard to do, and if you still don't know how, pay someone to do it.

Going to another engine won't solve your problems because I've yet to see an engine with 0 issues.

Suck it up and learn a bit more about the engine so you can fix it, just as we all have.

Besides $100 (or $140-$150) isn't exactly life savings down the drain.

To get a real game going you would need far more than that anyways.

[lucky3809]

hence the word NEVER.

If he was to go to his bank and tell them someone took illegal action in using his account without his permission the bank will automatically refund his money then will send reports in to paypal and mccodes, then leave those two companies with the balance. If they fail to pay then the money is written off.

This solution is only valid if the person wants to go this route in saying such, which most then likely the bank will dispute the transaction and refund his money back to him. So in all and all he can have the engine for free and his money back.

Edited June 28, 2011 by lucky3809

[a_bertrand]

Even if agree that software (free or not) should be as bug free as possible it is NOT possible to have 0 bugs inside a software. If you don't believe me, check once how many open bugs PHP still have, or any other. Why do you think you get at least once per month a Microsoft Update? It's basically bug fixing. Same goes for any development and you learn it quickly in the hard way while developing. The more complex the soft is the more bugs you will have.

Now to come back to McCode, pretending that it doesn't have bug is simply and purely stupid. However for sure you should get and answer while reporting bugs and hopefully get a bug fix.

I shall take example, I do use from time to time a 3D tool called "Modo 501" which allows you to make 3D models, put textures on them, paint them and render them. Now, from time to time it crashes and you loose what you was doing. Is that ok? No for sure it's not, but you cannot even expect that it never happens and you cannot pretend a refund if you get one crash from time to time.

[Cronus]

hence the word NEVER.

If he was to go to his bank and tell them someone took illegal action in using is account without his permission the bank will automatically refund his money then will send reports in to paypal and mccodes, then leave those two companies with the balance. If they fail to pay then the money is written off.

This solution is only valid if the person wants to go this route in saying such, which most then likely the bank will dispute the transaction and refund his money back to him. So in all and all he can have the engine for free and his money back.

You are the type of person I hate =]

Scum that buy things, then report that someone else bought it with your account, just to get the money back and keep the product.

Every game owner and online developer(of any kind) deals with bullshit like this, and we all hate it, with a passion.

[mike]

All of you trying to get refunds are wasting your own time. Paypal will NEVER (I repeat, NEVER) give you a refund for this item.

It is a digital good, which they know nothing about, and the paypal terms do not cover digital goods, plain and simple.

Complain as much as you want but unless you manage to get thousands(literally) of people needing refunds it will never happen.

And MCCodes paypal will certainly not be shut down, they've been loyal merchants to paypal for the past decade almost now.

MCCodes 2.0.3 is the most secure version of mccodes I've seen and I am actually quite pleased with it.

Redux should just be used to steal some of the features and import it into your already-functioning 2.0.3 game.

It's really not that hard to do, and if you still don't know how, pay someone to do it.

Going to another engine won't solve your problems because I've yet to see an engine with 0 issues.

Suck it up and learn a bit more about the engine so you can fix it, just as we all have.

Besides $100 (or $140-$150) isn't exactly life savings down the drain.

To get a real game going you would need far more than that anyways.

Coming from someone who has a site dedicated to selling mods for mccodes for profit .. not a bias response at all.

I can't repeat myself enough .. well I guess I can .. the 140 USD is not that much, agreed. Paying someone to fix it or taking the time to fix it myself probably not that much, either .. allowing someone to falsely advertise a product for a decade and force their customers to pay others on this and other forums to fix something advertised as out-of-the-box ready I cannot accept. It's the principle of the thing.

Suck it up and learn how to fix it? Hmmm, maybe CB and his staff can do the same 8^)

Besides, you are all missing my point .. I agree that 100 USD or even 140 USD is not much for what you get from mccodes. It takes a lot of time to start a project from scratch and its worth it to me to pay a little for the start. My point is there are a lot of people who have bought this because it is advertised as an OUT-OF-THE-BOX game. They should apply the same description they do for thier free version and sell the extra features working or not as the difference. Really I could care less about a refund .. I stated it to get CB's attention on this forum and it worked. Never seen him so active as I did yesterday and hopefully it will remain that way because then there will be progress for once. I get the impression there are some on this forum who don't want to see it fixed ...

Edited June 28, 2011 by mike

[bineye]

It's the principle of the thing.

I agree. There has been many, many issues that have come to light after the release, and only community members who have nothing to do with the game's production are fixing these problems for customers. I have helped where possible, reading codes from redux where I have never seen the full engine, but was willing to help these people, yet after these fixes are posted here on the forums, they still exist in the game code. If you advertise your product as "Out-of-the-box game with many errors", there'd be no problem. Earlier someone posted about bugs in Microsoft products etc, but these are normally released after extensive testing, after security has been breached in a one-off case. MCC has had bugs which are plain to see on first viewing, like on the day it was released, I tried to attack someone in the demo and the whole attack system was broke...this is supposedly a PvP game engine where attacking is the basics on which every game is built? So much for testing, eh?

Yes, $100 is not all that much, and MCC has a lot of potential I admit, however, how many customers have bought this engine? If we are talking about the owners making a 5-figure sum off of this, then that's where the principle of the original complaint lies (I believe).

Saying that, if v3 is fully tested, on everything that has been coded into the game, it has the potential to be a very nice product, but it would be nice to see this happen before release, unlike in the past.

[Paul Evans]

Hello guys, could someone actually list the issues your having (please remember most issues which were posted before were minor things which were not even to be included in this version of MC).

If you could list me the issues i will personally deal with them, you tell me what they are and maybe i can do something about it but as i said issues which are extraordinary and not even supposed to be included in 2.5 (Redux) can't be fixed just because you guys want them.

MC scripts are out of the box but you always should add to them, i believe MC do state you make your game as unique as possible same with any script, although guys this is the first release of Mc 2.5 Redux and if there was no bugs i'd be very worried so if you guys know them share them. PM me on msn if you have me on there and inform me of new issues that also would help.

EDIT: im just curious when your going for a refund is it due to the difference in redux to previous versions or is it genuinely due to issues which have not been fixed and if so which issues?

[lucky3809]

You are the type of person I hate =]

Scum that buy things, then report that someone else bought it with your account, just to get the money back and keep the product.

Every game owner and online developer(of any kind) deals with bullshit like this, and we all hate it, with a passion.

Well sometimes when the product you buy does not work and you request a refund, and neither company wants to negotiate the problem, then yeah i would take the approach to do such. This is not something to do on a basis, and i have only done it once, which was on a product that did not satisfy me. and it had nothing to do with mccodes. if I'm spending my hard earn worked cash for something and it's advertising says it works! It better! If not then they don't deserve my money. and quite a lot of people will agree with me. You do not go into bestbuy and buy a xbox 360 and get home and find out it does not work, and not request a refund or new one? I know I would, the same thing applies here, especially when it's advertised out of the box. If it's out of the box it means it has not been tempered with. Meaning it WORKS!

Edited June 28, 2011 by lucky3809

[Kieran-R]

Hello guys, could someone actually list the issues your having (please remember most issues which were posted before were minor things which were not even to be included in this version of MC).

If you could list me the issues i will personally deal with them, you tell me what they are and maybe i can do something about it but as i said issues which are extraordinary and not even supposed to be included in 2.5 (Redux) can't be fixed just because you guys want them.

MC scripts are out of the box but you always should add to them, i believe MC do state you make your game as unique as possible same with any script, although guys this is the first release of Mc 2.5 Redux and if there was no bugs i'd be very worried so if you guys know them share them. PM me on msn if you have me on there and inform me of new issues that also would help.

EDIT: im just curious when your going for a refund is it due to the difference in redux to previous versions or is it genuinely due to issues which have not been fixed and if so which issues?

Exactly what i would like to see. All you noobs are still bitching for a refund when all of the bugs which were posted have been fixed. Now go post all the bugs you can find, then start bitching again if you like.

[mike]

Again, missed my point and intent. I love that word noob .. always comes from arrogant @ssholes who think they are all that and a bag of chips.Usually you find they live in the basement with their parents 8^) Name calling sux huh?

Anyhow .. I requested a refund with the knowledge that I would not get one but that mentioning it here on the forum would get the very reaction it has .. mccodes is active and working to make thier product actually work to what they advertise. Seems to get results when mentioning the previous bugs and errors did little to nothing.

Now if the newest and fixed version is up for download on the client site then I will upload it and play with it and report to Paul through PMs as he requested if I find anything. If I find it to be fixed and working I will be the first to come on here and say .. Great Job! I doubt I will be using it though since I have already moved on but I am willing to help them fix it if it still needs it.

Edited June 28, 2011 by mike

[Kieran-R]

I doubt I will be using it though since I have already moved on but I am willing to help them fix it if it still needs it.

Kind of sums up my point to why you were demanding a refund in the first place...

[mike]

Kind of sums up my point to why you were demanding a refund in the first place...

What? Again you missed it and if you cannot read please refrain from acting like you know anything. Being selective about quotes makes you look foolish. As I said, I moved on when I realized this engine was not what was advertised and they were slow to do anything about it. I asked CB for a refund to see how long it would take to get a response and then I posted that response here and .. BOOM! .. they are actively trying to fix it and began posting. I did not actually go to PayPal or my bank and I knew the answer to my request ahead of time .. I will spell it out for you plain and simple .. might even use crayon for you:

I asked for a refund so I could make this post in order to get a response and some action from the MCCODE staff so that maybe for once they could provide a better product and start listening to the community that supports and pays them. It will actually help them in the long run. I could care less about 140 USD as it is a write off and a learning experience.

Edited June 28, 2011 by mike

[Kieran-R]

You keep condradicting yourself here. If you dont give a **** about the 140 then why request a refund? Theres a difference between asking for support from mccodes rather than demanding a refund. Also, lay off the shitty patter.

[Uridium]

Thread started off fair now its just getting silly so time for bye byes...