Mccodes feedback.

[mixmaster]

Please note this whole thread is split off from http://makewebgames.io/showthread.php/39594-Redux-attention-bits as it was going off topic. Thanks - Dominion.

 

 

 

personaly i dont believe that you will perfect it , and im sure many others wont believe that either. good luck with that though

Edited June 14, 2011 by Dominion
Adding Notes

[Dayo]

Tbh I just see mccodes as one big marketing scheme ... Kinda like apple

They make a load of hype so you go and buy v2.0.3 ten a load of hype over 2.5.x and soon with v3 (well I say soon lol) they just want to extract as much money as possible.

It's good they are fixing problems bit it is way too slow, if I can do it within a day while working a 12 hour shift by myself why isn't mccodes doing it (with 2/3 members) especially the simple fixes (ie the ! needed in a previous post)

[mike]

Any issues I will happily fix. MCC Redux has taught MCCodes lot about BETA testing. We will definitely perfect it with the V3 engine in the future by appointing few BETA testers as well as community BETA testers. Appointed BETA testers will have have rights to the engine it self which they will be able to launch and test. We will also improvise many other methods into the BETA testing phase.

Ummm, maybe you should be doing this now with V2.53+ and get that engine tested out and working before beginning work and advertising for V3? It could and would do a couple things for you:

1. It would probably get you more sales of V3 later because I for one know I will not buy V3 no matter how much you hype it if V2.53+ that I paid for never fully works.

2. You will earn credability which lends to point 1.

3. Is it really that hard to do? I mean, put off V3 and focus on your current version and get it working. I know I would help Beta test it and I'm sure others would as well .. we have been already. Get a fully functional and well tested product out before you talk about taking more money for another version of the same.

It's as simple as suspending sales of V2.53+ and getting it fully tested out and fixed. Start a Bug Tracker for it and go from there. There are enough of us who purchased it and have it up and running *that which is working, anyhow* that it can get tested out. I'm starting to sound redundant so there you have it.

Edited June 14, 2011 by mike

[Dominion]

Tbh I just see mccodes as one big marketing scheme ... Kinda like apple

They make a load of hype so you go and buy v2.0.3 ten a load of hype over 2.5.x and soon with v3 (well I say soon lol) they just want to extract as much money as possible.

It's good they are fixing problems bit it is way too slow, if I can do it within a day while working a 12 hour shift by myself why isn't mccodes doing it (with 2/3 members) especially the simple fixes (ie the ! needed in a previous post)

I disagree with that. I think the main problem at the moment with mccodes is they need to start acting more professional rather than waiting for community fixes. When v1 came out no one pushed fixes for it, rather as bugs were found the users posted, and over time people started learning, adapting, and posting mods. The current community is not going to do this for a new version after so many years of doing it for themselves. There are too many other engines to have to fix up what you have. The market has grown.

 

, maybe you should be doing this now with V2.53+ and get that engine tested out and working before beginning work and advertising for V3?

^ that.

[Mystical]

Ummm, maybe you should be doing this now with V2.53+ and get that engine tested out and working before beginning work and advertising for V3? It could and would do a couple things for you:

1. It would probably get you more sales of V3 later because I for one know I will not buy V3 no matter how much you hype it if V2.53+ that I paid for never fully works.

2. You will earn credability which lends to point 1.

3. Is it really that hard to do? I mean, put off V3 and focus on your current version and get it working. I know I would help Beta test it and I'm sure others would as well .. we have been already. Get a fully functional and well tested product out before you talk about taking more money for another version of the same.

It's as simple as suspending sales of V2.53+ and getting it fully tested out and fixed. Start a Bug Tracker for it and go from there. There are enough of us who purchased it and have it up and running *that which is working, anyhow* that it can get tested out. I'm starting to sound redundant so there you have it.

Mike: I saw in another post that you were just tired of fixing the bugs in 2.5 and were inclined to ask for a refund? Do yourself a favor and don't ask. I filed a paypal claim to get back my $40.00 and got this in a message from them through paypal.

We refuse to give you a refund on the MCCode engine Redux (v2.5) license and product. The product does work. There were few bugs discovered by clients 1-2 weeks after the release, which has been fixed.

I bought this engine because I thought it was an "out of the box" engine that I could just upload to my server and start a game. Must be my definition of "out of the box" differs from from the people who made this script. Seeing that I am finding tons of errors in the old version (2.03) that they just released before this one I highly doubt that 2.5 will ever be fixed and work right "out of the box". There is a lot to be said for customer satisfaction when selling anything. You don't walk into a car dealership and purchase a new car just to find out you need to take it to a mechanic. How many new cars do you think you would sell after people realize they just don't run? I for one will never purchase any code from MCCodes again. A lesson for MCCodes in customer satisfaction. "There were few bugs discovered by clients 1-2 weeks after the release, which has been fixed." O.K.

[mike]

Yes, last night after realizing their patched files did more harm than good I was a little irritable and make a few posts about it. I pretty much figured a refund would be out of the question but my point was to show dissatifaction with their product, thier customer service and their lack of professionalism. When I submitted trouble tickets I would hear nothing from CB or anyone else until after I posted here in the forum and someone other than them suggested or posted fixes. What this said to me was "we suckered you into buying this and after taking your money we will watch here as you and others test, discuss and post fixes and then we will take those fixes and apply them after enough complaints and trouble tickets are submitted. We will not test or work to create fixes ourselves. We will build upon lessons learned and apply all this to our new V3 which is currently in development. Have you heard about it yet?".

So in short, yes, I am pretty much done submitting trouble tickets until mccodes comes out and says they want V2.53+ working and are committed to making sure it works by doing the work themselves. If they want Beta testers I am more than happy to help but they have a long ways to go before I am convinced they do anything other than remain silent until they see fixes here on the forums and then they take those fixes and say "See?! We fixed it!".

[rulerofzu]

Its definite not an out of the box ready to go engine thats for sure. CB/Dabs & Paul can view it however they wish but its not.

If you feel their response is incorrect then take it further and let paypal decide.

[mike]

Not worth the headache of filing with PayPal although a complaint or two online in places other than this forum might occur if things don't change.

Nope, I will play with mccodes and basically use it for what they should advertise it as:

A learning tool for PHP by teaching you what not to do when programming.

[Dominion]

Not worth the headache of filing with PayPal although a complaint or two online in places other than this forum might occur if things don't change.

Nope, I will play with mccodes and basically use it for what they should advertise it as:

A learning tool for PHP by teaching you what not to do when programming.

People taking it on, and trying to get refunds may be a kick in the a** for them. May even get it tested correctly.

[mike]

True. Just how many people are disgusted with and dissatisified that they bought Redux or MCCODES in general and would seek a refund if things were not fixed yesterday? A poll anyone. I would be willing to bet just about everyone except those directly profitting from it.

[Mystical]

Its definite not an out of the box ready to go engine thats for sure. CB/Dabs & Paul can view it however they wish but its not.

If you feel their response is incorrect then take it further and let paypal decide.

I already have escalated it to a claim. I also have threatened them with a lawsuit which I will follow through with if my 40.00 is not returned.

Private parties, such as consumers or competitors, can file a complaint for false advertising under the Lanham Act. To establish a violation under the Lanham Act, consumers and competitors must prove the following: (1) the advertiser made false statements of fact about its product; (2) the false advertisements actually deceived or had the capacity to deceive a substantial segment of the target population; (3) the deception was material; (4) the falsely advertised product was sold in interstate commerce; and (5) the party bringing the lawsuit (plaintiff) was injured as a result of the deception. Injury is construed as a likelihood of injury, rather than actual injury.

The above is what my attorney informed me of this morning. MCCodes is guilty on all counts. Prove me otherwise. I have taken over 300 screenshots of complaints about this engine and forwarded them to my attorney and paypal. I simply want MCCodes to quit making excuses and fix an engine they repeatedly keep saying is fixed when clearly it isn't. I am not trying to be an ass just a consumer who has had enough.

[mike]

I simply want MCCodes to quit making excuses and fix an engine they repeatedly keep saying is fixed when clearly it isn't. I am not trying to be an ass just a consumer who has had enough.

This fits me as well. I have repeated that message over and over in all my posts here. I have pointed out errors and bugs but have found there are so many I cannot believe they still have it for sale on their website. I guess I would like one of two outcomes .. quickly and completely test and fix the software or refund the money and take it off your site as for sale. Soon one of the two will be done.

[rulerofzu]

Mystical make sure you have the advice from your attorney before posting on the forums ;)

[chicka]

Before purchasing this version of mccodes, did you investigate the older versions? What i'm saying is that all the other versions were either VERY buggy or VERY insecure. Knowing that you should have known that buying A version of Mccodes was risky. Besides, you can't buy a full game engine for $40 and expect it to be 100% bug free. I agree that they should be fixing the problems as soon as a ticket is submitted. Makes for good customer satisfaction. Mccodes already has a bad reputation, I don't understand why they would want it to get worse.

[Mystical]

Mystical make sure you have the advice from your attorney before posting on the forums ;)

Oh, I do. If you do a google search on false advertising you will come up with exact same lines as I posted. The rest of the message from my attorney I will not post as I was instructed not to. I am not a child, I am 50 years old and very familiar with the way things work in the real world. Thanks for the tip.

[rulerofzu]

Thats assuming they already had a licence chicka or its $120. Either way its advertised as a out of the box game.

Regardless if it was on sale for $1 you should get what you pay for and it should work. 20 + mistakes is laughable.

From the tests I have done it is very restrictive to be able to come up with anything different from the next redux game you will have to recode everything. With that in mind unless you wish a game like the demo without having to recode anything then dont bother and go for your own engine or an alternative such as zap or ezrpg.

[chicka]

Thats assuming they already had a licence chicka or its $120. Either way its advertised as a out of the box game.

.

Ah yes I forgot about that part :-) Is there any kind of warning saying that there could be bugs?? Sorry I haven't seen it and by the way people are talking about it i'm not gonna bother my self with it..

[Dominion]

Ah yes I forgot about that part :-) Is there any kind of warning saying that there could be bugs?? Sorry I haven't seen it and by the way people are talking about it i'm not gonna bother my self with it..

No. V1 has a "there may be bugs" warning. Nothing is said on v2/2.5 unless there are terms and conditions you agree to before you buy now?

Edit - when you buy -

3. There is no "try-out" period for the Product - the purchase of the Product is non-refundable in all circumstances allowed by law.

Of course this would never override your statutory rights.

Edited June 14, 2011 by Dominion

[chicka]

No. V1 has a "there may be bugs" warning. Nothing is said on v2/2.5 unless there are terms and conditions you agree to before you buy now?

Maybe before they sell any more copies of this they should post a warning in red "THERE ARE BUGS AND ISSUES"?? or something to warn people that the engine is not "out of the box?"

[Dayo]

PMSL @ "the purchase of the Product is non-refundable in all circumstances allowed by law."

I actulay cant stop laughing

[rulerofzu]

Yeah actually I think you are not allowed to say such and take paypal payments. You are required to have a refund policy.

[mike]

Their non-refundable policy is about as enforcable as a used car salesman having the same policy after selling you a car and saying it works great as advertised but you find out after buying it that it doesn't start.

They also say you don't own the code but only a license to use their code .. but honestly is there one single game out there that they can claim is purely mccode out-of-the-box? There can't be. So what portion of the code do the ones who fix it with time and money own?

[chicka]

PMSL @ "the purchase of the Product is non-refundable in all circumstances allowed by law."

I actulay cant stop laughing

Have you read paypal's T.O.S?? can't use "the purchase of the Product is non-refundable in all circumstances allowed by law." and use paypal. Its one or the other... Paypal has a strict return policy

[Dominion]

This was split from http://makewebgames.io/showthread.php/39594-Redux-attention-bits as we were all going off topic.