PHPStudent Posted December 5, 2020 Share Posted December 5, 2020 Hi, I recently repurchased MWG hosting but I'm struggling to connect to the ftp I made an FTP account with a path to public_html and then I put the details correctly into FileZilla but I never get past this point: Status: Retrieving directory listing... Command: PWD Response: 257 "/" is your current location Command: TYPE I Response: 200 TYPE is now 8-bit binary Command: PASV Response: 227 Entering Passive Mode (63,250,35,187,204,106) Command: MLSD Error: Connection timed out after 20 seconds of inactivity Error: Failed to retrieve directory listing Any help would be much appreciated Quote Link to comment Share on other sites More sharing options...
URBANZ Posted December 5, 2020 Share Posted December 5, 2020 (edited) normally this is caused by filezilla being configured for TLS you can change the encryption settings for connections in filezilla and should work. so change to use plain FTP connection. as sometimes can be a server configuration when FTP isnt set to explicit FTP over TLS Im sure dave could assist with this thats the main issue i would guess it is. Edited December 5, 2020 by urbanmafia 1 Quote Link to comment Share on other sites More sharing options...
PHPStudent Posted December 5, 2020 Author Share Posted December 5, 2020 54 minutes ago, urbanmafia said: normally this is caused by filezilla being configured for TLS you can change the encryption settings for connections in filezilla and should work. so change to use plain FTP connection. as sometimes can be a server configuration when FTP isnt set to explicit FTP over TLS Im sure dave could assist with this thats the main issue i would guess it is. I think it works now, thanks for the help 🙂 Quote Link to comment Share on other sites More sharing options...
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